Terms & Conditions

1. About Us

We connect international clients with licensed clinics and healthcare professionals in Albania and coordinate travel‑related services on request.

2. Scope of Services

Our services may include: information and consultation, preparation of treatment quotes, coordination with partner clinics, and optional assistance with travel, accommodation, and local transport. Unless expressly stated, we act as a facilitator/agency and not as a medical provider.

3. Medical Disclaimer

Information on our website, ads, messages, and materials is for informational purposes only and is not medical advice. Diagnosis and treatment decisions are made exclusively by licensed clinicians following an in‑person assessment and relevant diagnostics. Clinical outcomes vary by patient and cannot be guaranteed.

4. Quotes, Bookings & Payments

5. Cancellations & Changes

You may cancel by notifying us in writing. Any refunds depend on the policies of the clinic, hotel, airline, or other suppliers. We will disclose applicable terms before you confirm a booking. We reserve the right to reschedule or modify services in case of force majeure or safety concerns.

6. User Responsibilities

• Provide accurate, complete information (including medical history and current medications) to enable safe planning.
• Follow pre‑ and post‑treatment instructions given by clinicians.
• Behave respectfully toward clinic staff and service providers; illegal or abusive behavior will not be tolerated.

7. Prices, Offers & Accuracy

We strive to keep information accurate and updated; however, errors may occur. Prices, promotions, and availability are subject to change and may vary by patient case and seasonality. Any typographical, clerical, or other errors may be corrected without liability.

8. Liability & Limitations

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, or consequential damages, including loss of profits, arising from the use of our website, ads, forms, or services. Clinical services are provided by independent clinics, which are solely responsible for medical care and outcomes. Nothing in these Terms limits liability that cannot be excluded under applicable law (e.g., fraud, death or personal injury caused by negligence).

9. Intellectual Property

All content on this website and our materials—including text, graphics, logos, videos, and design—is owned by or licensed to Albania Medical Tourism and protected by intellectual property laws. You may not copy, reproduce, or distribute content without prior written permission.

10. Privacy & Cookies

Your personal data is processed in accordance with our Privacy Policy, which also explains cookie use and your GDPR rights. By using our forms (including Meta and Google Ads lead forms), you consent to processing as described there.

11. Third‑Party Links & Services

Our site and communications may contain links to third‑party websites or services. We are not responsible for their content, policies, or practices. Accessing third‑party services is at your own discretion and subject to their terms.

12. Communications

By submitting your contact details, you agree that we may contact you via email, phone, or messaging apps to provide information about your inquiry or booking. Marketing communications are sent only with your consent, and you may opt out at any time.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of Albania and, where applicable, mandatory EU consumer protection laws. Any disputes shall be subject to the exclusive jurisdiction of the competent courts of Tirana, Albania, unless mandatory law provides otherwise.

14. Changes to Terms

We may update these Terms from time to time. The updated version will be indicated by a revised effective date and becomes effective when posted.

15. Contact